REDLINE CUSTOMZ LLC

PRIVACY POLICY

Effective Date: October 12, 2026
 

1. A Legal Disclaimer

This Privacy Policy is provided to explain how Redline Customz LLC (“Redline Customz,” “we,” “our,” or “us”) may collect, use, disclose, and protect personal information when you visit our website, contact our business, request automotive services, or otherwise interact with us.
 

This Privacy Policy is intended for general informational purposes and does not constitute legal advice. Privacy laws and regulations vary by jurisdiction and may impose different requirements depending on the nature of our business, the information we collect, and the services we provide.
 

Redline Customz LLC is responsible for ensuring that its privacy practices comply with applicable laws and regulations. We recommend obtaining legal advice to confirm that this Privacy Policy meets the requirements applicable to our business and operations.

By using our website, you acknowledge that you have had the opportunity to review this Privacy Policy. Where applicable law requires consent to particular data practices, we will seek that consent as required.
 

2. Privacy Policy — The Basics

Redline Customz LLC respects the privacy of our website visitors, customers, and prospective customers. We are committed to handling personal information responsibly and taking reasonable measures to protect it.

This Privacy Policy explains the types of information we may collect, how we use that information, when it may be shared with third parties, and the choices available to individuals regarding their personal information.
 

Information We May Collect

Depending on how you interact with our website and business, we may collect the following categories of information:
 

Personal and Contact Information

• Name and surname.

• Email address.

• Telephone or mobile number.

• Mailing address or other contact information you choose to provide.
   

Vehicle and Service Information

• Vehicle make, model, year, and other identifying details you provide.

• Vehicle identification number (VIN), where necessary for a requested service.

• Information about customization preferences, modifications, repairs, or other automotive service requests.

• Photographs, descriptions, or other materials you submit regarding your vehicle.
   

Communications and Inquiries

• Information submitted through contact forms, appointment requests, service inquiries, emails, telephone calls, or other communications.

• Details about requested services, estimates, scheduling, and customer preferences.
   

Website and Technical Information

When you visit our website, certain technical information may be collected automatically, depending on the website's configuration and the services it uses. This may include:

• Internet Protocol (IP) address.

• Browser type and device information.

• Pages visited and interactions with website content.

• Referral sources and general website usage data.

• Cookies and similar tracking technologies.
   

How We Collect Information

We may collect information directly from you when you submit a form, contact us, request a quote, schedule a service, or communicate with our business.
 

We may also receive information automatically through website hosting services, analytics tools, cookies, and other technologies enabled on our website. In certain circumstances, we may receive information from third-party platforms through which you interact with Redline Customz.
 

How We Use Your Information

Redline Customz LLC may use the information we collect to:

• Respond to questions, inquiries, and requests for information.

• Provide estimates, coordinate appointments, and communicate about automotive services.

• Understand your vehicle customization needs and service preferences.

• Provide customer service and manage business relationships.

• Send service-related updates and confirmations.

• Operate, maintain, troubleshoot, and improve our website.

• Evaluate website traffic and understand how visitors interact with our content.

• Protect our business, customers, website, and systems against fraud, misuse, and unauthorized activity.

• Maintain business records and comply with applicable legal obligations.

• Send promotional communications where permitted by law and, when required, with your consent.
   

We will use personal information for purposes reasonably related to the reason it was collected, as otherwise disclosed to you, or as permitted or required by applicable law.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, analyze website traffic, and improve the visitor experience.

You may be able to manage cookies through your browser settings or any cookie-preference tools made available on our website. Disabling certain cookies may affect website functionality.

Where required by law, we will provide appropriate notice and obtain consent before using non-essential cookies or tracking technologies.
 

How We Protect Your Information

We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. We cannot guarantee absolute security, and we encourage you to avoid submitting sensitive personal information through unsecured communications.

3. What to Include in the Privacy Policy

Sharing Information With Third Parties

Redline Customz LLC does not intend to sell customers' personal information as part of its ordinary business practices. We may disclose information in the following circumstances:

Service Providers: We may share relevant information with third-party providers that support our business operations, such as website hosting companies, scheduling platforms, customer relationship management systems, email providers, analytics services, and other technology providers.
 

Payment Processors: If online payments are offered, payment information may be processed by third-party payment providers. The information collected and handled will depend on the payment method and provider. We encourage customers to review the applicable provider's privacy policy.
 

Business Operations: We may share relevant information with contractors or other service partners when necessary to fulfill a customer request or provide an agreed-upon service.

Legal Requirements: We may disclose information when reasonably necessary to comply with applicable law, respond to valid legal requests, protect our rights, or address suspected fraud, security issues, or unlawful activity.

Business Transfers: If Redline Customz LLC undergoes a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

Third-party providers may process information under their own privacy policies and contractual obligations. We encourage you to review their policies when interacting with their services.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, provide requested services, resolve disputes, and comply with legal obligations.

The retention period may vary depending on the type of information and the circumstances in which it was collected. When information is no longer required, we will take reasonable steps to delete it, destroy it, or otherwise dispose of it securely, subject to applicable law.

Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we maintain about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of certain personal information.

• Request a copy of certain information in a portable format.

• Withdraw consent where processing is based on consent.

• Opt out of certain marketing communications or data processing activities where applicable.

• Lodge a complaint with an appropriate privacy or data protection authority.

These rights are subject to applicable legal exceptions and limitations.

To submit a privacy-related request, please contact Redline Customz LLC using the contact information provided below. We may need to verify your identity before fulfilling a request. We will respond within the timeframe required by applicable law.
 

Marketing Communications: If you receive promotional emails from us, you may opt out using the unsubscribe instructions included in the message, where available, or by contacting us directly. Opting out of marketing communications will not prevent us from sending necessary service-related or transactional messages.

Do Not Track: Some browsers offer a “Do Not Track” setting. Because there is no universally adopted standard for responding to these signals, our website may not respond to all such signals unless required by applicable law.

Children's Privacy

Our website and automotive customization services are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information online from children under 13 without the legally required authorization. If we become aware that we have collected such information without appropriate authorization, we will take reasonable steps to delete it as required by law.
 

If you believe a child has provided personal information to us, please contact us so we can review the situation.

Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, business listings, or other online services.

Redline Customz LLC does not control the privacy practices, security, or content of third-party websites. When you leave our website, we encourage you to review the privacy policy of the website or platform you visit.

Your interactions with third-party platforms are governed by their applicable terms and policies.
 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, technology, or applicable legal requirements.

When changes are made, we will update the “Effective Date” displayed at the beginning of this document. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage visitors to review this Privacy Policy periodically to stay informed about our privacy practices.
 

Contact Us

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or wish to exercise an applicable privacy right, please contact:

Redline Customz LLC

Website: www.redlinecustomzllc.com

Email: [redlinecustomzllc@gmail.com]

Phone: [(240) 222-3157]

Business Address: [4518 Printers Ct, White Plains, MD 20695]

We will review and respond to privacy-related inquiries in accordance with applicable law.

Last Updated: October 12, 2026